This Privacy Policy outlines the manner in which YouCap collects, uses, maintains and discloses information from users ("Users") of the youcap.com website ("Site"). This Privacy Policy applies to the Site and all products and services offered by YouCap.

Please read this policy carefully to understand our practices regarding your personal information and how we protect your privacy.

1. Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register, respond to surveys, fill out a form, or engage in other activities. Users may be asked for, as appropriate, names and email addresses. Users can choose to visit our Site anonymously. We will only collect personal information from Users if they voluntarily submit such information to us. We may collect or receive personal information for a number of purposes connected with our business operations which may include the following:

1.1 Contact - Through phone, mail, email and/or webforms

• For this purpose we use the following data:
  • A first and last name
  • An email address
  • IP Address
• The basis on which we may process these data is:
  • Upon the provision of consent.
• Retention period
  • We retain this data until the support or products requests are answered.

1.2 Payments For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• Financial information such as bank account number of credit card number The basis on which we may process these data is:
• It is necessary for the execution of an agreement with the person concerned. Retention period
• Data is retained by Stripe in line with the Stripe’s Privacy Policy (https://stripe.com/nl-us/privacy#5-security-and-retention)

1.3 To support services or products that a customer wants to buy or has purchased For this purpose we use the following data:

• A first and last name..
• An email address
• IP Address The basis on which we may process these data is:
• It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party. Retention period
• We determine the retention period according to fixed objective criteria: Depending on the certification life cycle

2. Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, the type of computer and technical details about Users’ connection (e.g., operating system, internet service providers), and other similar information.

3. Web browser cookies

Our Site may use cookies to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to disable cookies through their web browser settings, or to set an alert when cookies are being sent.

4. How we use collected information

YouCap may collect and use Users personal information for the following purposes:

• To improve our Site and service: We may use feedback you provide to improve our products and services.
• To run a promotion, contest, survey or other features: To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails: If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. Users can unsubscribe from our mailing list at any time.

5. How we protect your information

We implement appropriate data collection, storage and processing practices along with security measures to protect Users’ personal information against unauthorized access, alteration, disclosure or destruction.

6. Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information, which is not linked to any personal identification information, with our business partners, trusted affiliates and advertisers for the purposes outlined above.

only share or disclose this data to processors for the following purposes:

• Name: Stripe Payments Europe Limited
  • Country: Ireland
  • Purpose: Payments

7. Right of access to your personal data

Under the Act of 8 December 1992, you are entitled to access the personal data relating to you.

YouCap will provide the information requested without delay and at the latest within 45 days of receipt of such a request.

8. Right to correct your personal data

Under the Act of 8 December 1992, you are also entitled to the rectify incorrect personal data relating to you free of charge you can contact YouCap via email at support@youcap.com and furnish your email with an electronic signature. You will be notified which corrections were made within one month after the submission of your request.

9. Right to oppose the processing of your personal data

Under the Act of 8 December 1992, you are also entitled to oppose the processing of your personal data for direct marketing purposes. You may do so free of charge and without providing any substantiation. For this purpose, please contact YouCap via email at support@youcap.com and furnish your email with an electronic signature.

10. Changes to this privacy policy

YouCap reserves the right to update this Privacy Policy at any time. Users will be notified of changes through a notification on the main page of our Site, and the revised date at the top of this page will be updated. We encourage Users to frequently check this page for any changes to stay informed about how we protect collected personal information.

11. Your acceptance of these terms

By using our Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please refrain from using our Site. Users’ continued use of our Site following the notification of changes to this policy implies their acceptance.

12. Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at support@youcap.com

-Team YouCap