French Driving Theory Tests

Background

In 2016, the French government enacted the delivery of the theory test for the French driving licences to be privatised and computer-based to reduce long waiting times for candidates. From this moment private businesses could acquire a licence from the Ministry of Interior (MOI), allowing them to deliver theory tests for motorcycles, cars, and trucks on their own premises through an integration with the MOI’s API.

France Code is the latest business to acquire such a licence and intends to use the fact that they are a new business to disrupt the market. They asked YouCap to help them create the technological platform needed to do this.

The challenge

To disrupt the market and gain a significant market share, France Code needed to stand out from their competitors. There were three key areas where France Code needed to excel:

• A booking and registration experience with a very modern look and feel targeted at a population that is of a young age
• Provide a walk-in certification feature
• Be able to provide the results from the tests significantly quicker than their competitors

France Code also needed features for driving schools where they could log in and book their students. Since France Code works with their own test centres, either by ownership or contracts, they also needed a dedicated management portal for each of these centres as well as an overhead admin portal.

Integration with the Ministry of Interior was also needed. This would include fetching of tests, validating candidates, posting completed tests for scoring, synchronising all driving schools with their registry and more.

The strategy

As all items were in a movie format, and had other requirements that were not particularly general, YouCap opted to create a brand-new test engine, customised and branded especially for France Code.

For the booking and registration website, YouCap worked with web designers and specialists in Search Engine Optimisation (SEO) and digital marketing to create a website that would attract France Code's target audience.

Also, the very modern look and feel design was fully responsive so candidates could use any device of their choice to book their tests. France Code’s competitors require hours or even days to provide the results for their candidates. As this was a key area France Code needed to excel at, YouCap created a solution that allowed completed tests to be posted for scoring and reported back to the candidate within 2 minutes.

This has significantly increased the volume of candidates because candidates who, within minutes and still on the premises, find out that they failed by a small margin might very well decide to have another go at it.

YouCap also created a dedicated portal for test centres and the overhead management of the business. Each test centre administrator has their own tailored content where they can manage their test centre(s), bookings, and candidates.

They also have statistics for their own test centre data, providing them with insight to their key data. The overhead administrators of France Code have access to business wide content, giving them access to all test centres, all users, all bookings, and a tailored and configurable statistics solution of live data.

YouCap created www.francecode.fr as a one-stop-shop where candidates can book their exams and where Test Centre Administrators can manage their Centre data, access reporting, manage bookings and administer the driving theory tests, without the need to switch between platforms or web applications.

Key takeaways

• Highly customised booking and registration portal
• Highly customised test delivery platform
• Integration with the French Ministry of Interior
• Customisable and real time data reporting

-Team YouCap